Comprehensive Person Centred Care Plans

Our core product tailored for Residential, Nursing, Domicillary or Mental Health Care Providers

Person Centred Care Plans - personalised individual care plans for your type of service. All the necessary documentation and forms are included providing evidence for your Provider Compliance Assessment. Links to Essential Standards of Quality & Safety (Outcomes: 1, 2, 4, 5, 6, 7, 9). Provided as a master hard copy, in digital file format and branded with your organisation's logo.

TAILORED PERSON-CENTRED CARE PLANS

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Service User's Guide

Our guide for service users in a friendly “hotel style” information pack format

This is an information pack for your service users which clearly explains the services, facilities and activities available. The Service User's guide is provided in a “hotel style” with sample menus, local telephone numbers, complaints procedure, feedback forms, individual request forms - everything to explain what a service user should expect. Links to Essential Standards of Quality & Safety (Outcomes: 1, 6, 7, 16, 17). Provided as a master hard copy, in digital file format and branded with your organisation's logo.

SERVICE USER'S GUIDE

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Policies, Procedures & Plans

All the necessary documentation to help you manage your services & business

Policy, procedure and plan documents ready to help support your business. They can be tailored to meet your business needs or adopted in their current form if appropriate. Covering everything from Admissions Policy to Wheelchair Use Policy. We have also included a Business Contingency Plan template. Links to Essential Standards of Quality & Safety (Outcomes: 16). Provided as a master hard copy, in digital file format and branded with your organisation's logo.

POLICIES, PROCEDURES & PLANS

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Visual prompts

A set of pictures to assist communications & promote independence

Approximately 45 easy to understand images supplied. These visual prompts help with communicating information, covering topics such as dressing for the weather, brushing teeth, going out, washing and personal assistance. Used in many ways both by staff and service users to support individual daily living. Links to Essential Standards of Quality & Safety (Outcomes: 1, 4, 7). Provided as A4 colour prints and in digital file format, branded with your organisation's logo.

Quality Assurance System

Enabling everyone connected with the organisation to give feedback and suggestions

A range of forms which are used by service users, relatives, advocates, respresentatives, visiting professionals and staff to help improve quality of provision. The forms and documents are tailored for the person providing feedback. Results are collated and reported back, to everyone involved, in an appropriate manner. Links to Essential Standards of Quality & Safety (Outcomes: 16). Provided as a master hard copy, in digital file format and branded with your organisation's logo.

QUALITY ASSURANCE SYSTEM

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Accidents & Adverse Events

Helping organisations to capture and address accidents, adverse events, incidents, errors & near misses

Policy, Procedure and document file to record incidents and demonstrate outcomes. This system is designed to make it easier to manage incidents and comply with legislation - keeping everything in one place from the onset of an incident to final outcome. Links to Essential Standards of Quality & Safety (Outcomes: 4, 7, 11, 14, 16). Provided as a master hard copy, in digital file format and branded with your organisation's logo.

ACCIDENTS & ADVERSE EVENTS

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Infection Control

All the necessary documentation to help you manage infection control

Aligned to the Dept of Health Infection Control Code of Practice for Health & Social Care on prevention and control of infections & related guidance - 10 criterion. This complete document set (policies, procedures, forms, logs) provides organisations with the tools to comply with the Dept of Health Code of Practice. Links to Essential Standards of Quality & Safety (Outcomes: 8). Provided as a master hard copy, in digital file format and branded with your organisation's logo.

INFECTION CONTROL

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Medication

Policies and procedures to help you safely and effectively manage medication

An indexed system or individual documentation designed to manage medication. Documents cover routine administration, guidance and specialist topics such as covert medication, returning medicines, PRN, homely remedies, controlled drugs, District Nurse Request forms. Links to Essential Standards of Quality & Safety (Outcomes: 9). Provided as a master hard copy, in digital file format and branded with your organisation's logo.

Dignity, Welfare & Safeguarding

Policies & Procedures to support safeguarding of service users

Documentation and procedures covering the issues related to safeguarding. Topics include deprivation of liberty, advocacy, mental capacity, safeguarding, whistle blowing and a staff awareness quiz. Also included is a poster detailing safeguarding telephone numbers for service users, staff, and all stakeholders. Links to Essential Standards of Quality & Safety (Outcomes: 4, 7). Provided as a master hard copy, in digital file format and branded with your organisation's logo.

DIGNITY, WELFARE & SAFEGUARDING

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Training Courses

GR Care provide training - understanding Essential Standards of Quality & Safety

We promote and provide training on the Essential Standards, Person Centred Care (including dignity, respect, individual care needs, promoting independence), Mental Capacity - any aspect of improving care standards and management, bespoke to your organisation. Typically these are 2 hour sessions that are designed for staff and, when appropriate, service users and relatives may attend at no extra charge. Certificates of attendance are provided.

TRAINING COURSES

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CQC Inspection Preparation

Ensure you, your staff, service users and their representatives are fully prepared for CQC Inspection

In line with the recent CQC regulations update, this tool is based on a comprehensive checklist with fully supporting material. We offer procedures, information and support for service users, their representatives and staff so that they can be prepared for and involved in the CQC Inspection process. Documents have been developed to ensure that everyone understands the preparation and process and that they are comfortable with what is expected of them.

CQC Inspection Preparation

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