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Privacy Notice

Updated on 01 May 2018 for GDPR Complaince

This privacy notice tells you about the information we collect from you when you sign up to receive our regular newsletter, or create an account with us via our website, or enter into a contract with us via any other method. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.


Who are we?
GR Care Consultancy Ltd, 19 The Marsh, Hythe, Southampton, SO45 6AJ


You can contact us by post at the above address, by email at enquiries@grcare.co.uk or by telephone on 07963 335 094

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to Adam Farral (adam@grcare.co.uk / and at the address above)


What personal data do we collect?
When you subscribe to our newsletter, we ask you for your name, company name and your email address.

When you create an account with us, we ask for your name, company, email address, telephone number


Why do we collect this information?
Newsletter: We will use your information to send you our newsletter, which contains information about our products and often includes special offers.

Account: We will use your information to ensure that we are able to bill you for the purchase of our product and services, and if you have chosen to, to send you our newsletter/emails about our product and services.

We ask for your consent to do this, and we will only send you our newsletter/emails for as long as you continue to consent.


What do we do with your information?
Your information is stored in our local and cloud based database, we do not share or sell your information with any third parties.  You details are stored outside of the UK (and the EU) and comply with UE GDPR as follows:

Service GDPR Complaint via Additional Agreements Useage
Mail Chimp EU-U.S. Privacy Shield Third Party Data Agreements Storing contact details and use to send out email campaigns and our newsletter.
Google EU-U.S. Privacy Shield Storing of email address, use as our email service, used to store documents that may contain your details.
Dropbox EU-U.S. Privacy Shield Dropbox Privacy Agreement Used to store documents that may contain your details.

  

We will not use the information to make any automated decisions that might affect you.


How long do we keep your information for?
Your information is kept for as long as you continue to consent to receive our newsletter and/or email offers.  For customers, your details will be retained for 7 Years after your last purchase from us, or longer only if you consent for us to retain them.


Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
You can also ask for it to be erased and you can ask for us to give you a copy of the information.

Withdraw Consent
You can also ask us to stop using your information – the simplest way to do this is to withdraw your consent, which you can do at any time, either by clicking the unsubscribe link at the end of any newsletter, or by emailing, writing or telephoning us using the contact details above.

Privacy Policy

You can review our full Privacy Policy here


Your right to complain
If you have a complaint about our use of your information, we would appreciate that you contact us in the first instance so that we can put things right, however you can also contact the Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF