Service User’s Guide Template

£300.00

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Description

This is an information pack for your service users which clearly explains the services, facilities and activities available. The Service User’s guide is provided in an “hotel style” with sample menus, local telephone numbers, complaints procedure, feedback forms, individual request forms – everything to explain what a service user should expect.

Service User’s Guide Template

Template Contents

Introduction
Your Key Worker
What you can expect
Aims & Objectives
About your Accomodation
Services Provided
Sample Menu
Activities
Contact Numbers
Maintenance Requests
Meal Requests
Entertainment Activity Requests
Suggestions
How to Complain
Safeguarding Adults – Policy and Procedure
Safeguarding Telephone Numbers

Service User’s Guide Template
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