Quality Assurance Surveys
The most valuable source of feedback on your service is from those using it, service users, families, staff and visiting professionals.
We will create a survey bespoke to your home, this ensures tat the information is completely relevant to your home.
We tailor the survey to the recipient, visiting professionals have a different focus than a relative.
We then compile and analyse the information to create a full report back to you, we will also include recommendations that we feel will be of benefit.
You can choose to keep it internal, make available for your CQC inspector, or even make it public.
- Visit by an experienced Consultant
- Residents / Relatives survey
- Confidential staff surveys
- Stakeholder questionnaires
- Visiting Professional feedback
- Full report of finding, including a management summary
- Recommendations for improvement